Course Description

The OPENDSR Certified EX Strategist - ODSX program is designed for HR professionals and people leaders who want to master the art and science of Employee Experience (EX). Combining the OPENDSR framework with globally recognized EX practices, ODSX equips learners with the tools, templates, and strategies to design inclusive, measurable, and future-ready employee experiences.

This program goes beyond theory. Learners engage with real-world case studies, interactive activities, and practical frameworks that can be applied immediately in their organizations. By the end of the course, graduates are equipped to act as true strategists—capable of shaping EX in ways that drive belonging, performance, and organizational success.

What You’ll Learn

Module 1: Understanding EX
Module 2: The EX Compass
Module 3: Foundational EX Frameworks & Models
Module 4: Voice of Employee & Feedback
Module 5: Mapping & Optimizing the Employee Journey
Module 6: Culture by Design
Module 7: Measuring & Reporting EX

Learning Experience

The ODSX program blends:

• Video explainers to build understanding.

• Case studies & real-world examples for context.

• Interactive activities like journey mapping and role-play.

• Templates, checklists, and toolkits for practical application.

• Data storytelling & dashboards for measurable impact.

Who Should Enroll

ODSX is ideal for HR professionals, managers, and leaders who want to:

• Build comprehensive EX strategies.

• Align employee experience with business performance.

• Embed inclusivity and design standards into daily practices.

• Strengthen their influence as trusted EX strategists.

Outcomes

Graduates of ODSX will be recognized as OPENDSR Certified EX Strategists and will be able to:

• Design and implement EX strategies with global frameworks.

• Drive continuous listening and actionable feedback loops.

• Create inclusive, equitable workplace practices.

• Link employee experience directly to organizational outcomes.

Every learner also gains membership to the OPENDSR community, unlocking access to exclusive resources, quarterly updates, and a global peer network.